Mertik Maxitrol Remote Control Repair

Job Timeline (Ref 10943-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Mertik Maxitrol Remote Repair Details

Manufacturer
Mertik Maxitrol
Customer's Fault Description
Top button sticks so it does switch has fire on but it gets stuck so after the flames are on highest setting, it keeps clicking. <br /> The bottom button should lower the flame from high to low and then off but it doesn't work at all. No lights come up on the gas fire receiver.
Remote Fixer Repair Response

This remote arrived safely and on inspection the battery cable was broken and had signs of a battery leak.

The battery cable was replaced and then the down button was found not to be transmitting a signal.

This was due to a faulty 40khz oscillator, this was replaced which restored full functionality (see testing video).  The top button cap was cleaned due to it sticking because of a sticky contamination around the plastic housing. 

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Mertik Maxitrol  Remote Control - Front Image

Mertik Maxitrol  Remote Control - Inside Image

Mertik Maxitrol  Remote Control - Back Image