Brilliant Gas Fire Ledge 30 Remote Control Repair
Job Timeline (Ref 10946-20)
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Brilliant Gas Fire Ledge 30 Remote Repair Details
Manufacturer
Brilliant Gas Fire
Model
Ledge 30
Customer's Fault Description
No communication between remote and fire. Light on front of remote works, but there doesn't seem to be anything coming out of the light on the top of the remote that communicates with the fire.
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In addition, the PP9 battery connector is held together with insulating tape!
Remote Fixer Repair Response
This remote arrived safely and on inspection was found to have a damaged battery cable, a replacement cable was fitted. When testing the remote was found to be transmitting on each button as per normal functionality (see testing video, please note that on the testing video there is a light being emitted from the end of the controller, this is invisible light but does show when viewed on an electronic device such as a camera)
It may be required to check the fire itself for batteries as no issue could be found with the remote other than the battery cable.
Fireplace Controller Testing Video
Remote Control Repair Testing Video
Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.
