Job Timeline (Ref 11005-20)

A Timeline of this job can be seen below.

Arrived - 06-Nov-2021
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Nov-2021
Repair Engineer : Martin Smith
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Faber Remote Repair Details

Manufacturer : Faber

Customers Fault Description : Right button turns gas up left button doesn’t turn gas down

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was found to have a non functioning button and also the signal strength was very weak.

The buttons were replaced and also the battery housing replaced with a 12V housing.  This eliminated the strength weakness of the signal.  A 12v Battery has also been supplied fitted on return. 

Fireplace Controller Testing Video

Remote Images