Truma Remote Control Repair
Job Timeline (Ref 11802-20)
Independent Repair Service Notice:
We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website.
All items are customer-owned devices sent to us for professional repair services.
Brand names and logos are used for identification purposes only.
Truma Remote Repair Details
Manufacturer
Truma
Customer's Fault Description
Handset on/off switch not working. Handset has to be set on by removing/replacing a battery. It cannot be switched off but does automatically turn off after a few minutes.
Note: just to clarify my attempts leading up this situation.
The system operated normally a day or so ago when I moved the caravan. After moving the caravan I put the legs down and wanted to disengage the rollers. At this point the handset refused to work I replaced the batteries (1.2v each) with a new set at 1.48v. The switch didn’t work but the handset led flashed at 5hz and the led wouldn’t go solid (normal for operation and allowing connection to the control box). After many attempts (battery out/in) I got a solid led and was able to retract the rollers. I then moved the caravan by hand as it was very close to a wall which prevented me accessing the manual roller disengaging socket. More repeated attempts were unsuccessful. Then today, out/in battery routine worked and I was able to engage/disengage the rollers several times.
Remote Fixer Repair Response
This remote arrived safely and on adding batteries was found to be permanently turned on.
Then opened this was found to be due to a broken shaft on the switch meaning the red cap would not actuate the switch.
A replacement switch was fitted which restored full functionality. The RF signal was tested as being as normal.
Caravan Motor Mover Controller Testing Video
Remote Control Repair Testing Video
Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.
