Job Timeline (Ref 11857-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Feb-2022Remote Inspected
No Fault Found
Postage Payment Received
Returned - 02-Mar-2022
Repair Engineer : Martin Smith
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Zennox Remote Repair Details
Manufacturer : Zennox
Customers Fault Description : Remote just stopped working.
Remote Fixer Repair Response (see below) :
This remote was tested and found to be transmitting on every button as per normal operation. The control was opened and a component test carried out but no fault could be replicated.
It is possible that the issue is with the receiver part of the system and not the remote or it is worth double checking the used batteries in case a faulty battery was used.
Hi Fi System Controller Testing Video
Remote Images