Truma Remote Control Repair

Job Timeline (Ref 12619-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Truma Remote Repair Details

Manufacturer
Truma
Customer's Fault Description
Has ceased to connect to the mover even though all lights up (new batteries installed). The control remains on even if I switch it off. Previously the unit began to only work intermittently and the only way to switch off was to remove the battery.
Remote Fixer Repair Response

This motor mover controller arrived safely and on inspection the battery cover was missing (the customer confirmed they have the cover)

On adding batteries the remote was stuck being powered on and the power switch had no effect.  The signal was strong from the remote which doesn't explain the customers inability to pair with the receiver.

After talking with the customer it was concluded to repair the power fault. 

This was done which restored full functionality (see testing video) 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Truma  Remote Control - Front Image

Truma  Remote Control - Inside Image

Truma  Remote Control - Back Image