Velux KLR100 Remote Control Repair

Job Timeline (Ref 13163-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Velux KLR100 Remote Repair Details

Manufacturer
Velux
Model
KLR100
Customer's Fault Description
The back of the remote doesn't fit as it looks like it was melted (before I bought the house!) but it was working just fine until I changed the batteries. Now some of the buttons aren't working but some are? Enough buttons are not working that I can't connect it to the skylight it matches with.
Remote Fixer Repair Response

This Velux remote arrived safely from Essex and the back cover was found to be badly damaged.  On testing some of the buttons were confirmed to be non responsive.  The button contacts were found to be contaminated, once cleaned up this restored full functionality.

A replacement back cover and battery cover was fitted as we had a spare. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Velux KLR100 Remote Control - Front Image

Velux KLR100 Remote Control - Back Image