Job Timeline (Ref 13297-20)

A Timeline of this job can be seen below.

Arrived - 22-Sep-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 29-Sep-2022
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Merlin Remote Repair Details

Manufacturer : Merlin

Customers Fault Description : The 'big' button has stopped working that controls the up and down of the door. Sometimes it doesnt open or shut the door. But then ramdomly it will open the door. I think its just the button on the PCB as the remote appears to work fine, when you can get the button to work.

Remote Fixer Repair Response (see below) :

This Merlin garage door remote controller arrived safely from Caerphilly and on testing was found to have a collapsed top button which was intermittently shorting.

Both buttons were replaced which restored full functionality (see testing video) 

Garage Door Controller Testing Video

Remote Images