Job Timeline (Ref 13302-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 21-Sep-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Oct-2022
Repair Engineer : Martin Smith
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Truma mover Remote Repair Details
Manufacturer : Truma mover
Customers Fault Description : The battery terminals are not all present so it is currently being assisted by silver kitchen foil in the battery compartment.
Remote Fixer Repair Response (see below) :
This Truma motor mover controller arrived safely from Burnley and on inspection was confirmed to have a missing battery terminal. A replacement terminal was fitted which restored full functionality (see testing video)
Caravan Motor Mover Controller Testing Video
Remote Images