Job Timeline (Ref 13323-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Sep-2022Remote Inspected
No Fault Found
Postage Payment Received
Returned - 03-Oct-2022
Repair Engineer : Martin Smith
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Pure CD4 Remote Repair Details
Manufacturer : Pure
Model : CD4
Customers Fault Description : Not working at all despite changing batteries, not sure why, I didn't use it for a long time and when I went to use it recently it wouldn't work. Doesn't seem to be closed completely.
Remote Fixer Repair Response (see below) :
This DAB Radio/CD Player arrived safely from Chorlton and on testing was confirmed to be dead.
This was found to be due to the battery being inserted upside down. When the battery tray was fitted correctly the remote sprang to life. There is no charge for this, just the return shipping charge.
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