Job Timeline (Ref 13458-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Oct-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Oct-2022
Repair Engineer : Martin Smith
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Paragon P4 Gas Fire Remote Repair Details
Manufacturer : Paragon
Model : P4 Gas Fire
Customers Fault Description : The remote is not working. It doesn't appear to be sending out an IR signal. New batteries tried.
Remote Fixer Repair Response (see below) :
This Paragon remote arrived safely from Hampshire and on testing was found not to have a non responding "Off" button and sluggish other buttons.
This was due to worn button contacts, replacement conductive pads were glued under each button pad which restored full functionality.
Fireplace Controller Testing Video
Remote Images