Flameright fires YCT100 Remote Control Repair

Job Timeline (Ref 13477-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Flameright fires YCT100 Remote Repair Details

Manufacturer
Flameright fires
Model
YCT100
Customer's Fault Description
No power even when I've changed the battery
Remote Fixer Repair Response

This fireplace controller arrived safely and on testing was confirmed to have no response from any of the buttons  The case was found to be very loose at the button (possible from being dropped).  Also the code dial looks to have been altered due to scuff marks in the arrow pointer.

The dead issue was found to be due to bad buttons, all buttons were replaced which resorted full functionality.

Please note that a Duracell battery will be supplied fitted on return, if the remote doesn't effect the heater on testing the customer is to move the code dial at the back of the remote round one step at a time and test until the correct code is selected (this cannot be done here as it needs to be in the vicinity of the heater)

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Flameright fires  YCT100 Remote Control - Front Image

Flameright fires  YCT100 Remote Control - Back Image