Job Timeline (Ref 15090-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-Feb-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Feb-2023
Repair Engineer : Martin Smith
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Dimplex Remote Repair Details
Manufacturer : Dimplex
Customers Fault Description : Transmitting without a button being pressed.
Remote Fixer Repair Response (see below) :
This Dimplex fireplace remote arrived safely from the West Midlands and on testing was found to be transmitting without a button being pressed.
On opening the was found to be due to contamination over the button array (see image). The PCB and button pads were cleared of all contaminants which restored full functionality.
Remote Images
