Job Timeline (Ref 15109-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 09-Feb-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-Feb-2023
Repair Engineer : Martin Smith
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Verine Remote Repair Details
Manufacturer : Verine
Customers Fault Description : all buttons working with the light flashing but dont know if the RF is working as its not ignighting the fire place
Remote Fixer Repair Response (see below) :
This Verine remote controller arrived safely from Kingswood and on testing was found to be transmitting as normal.
The remote was opened to check for defects and all 4 buttons were found to be heavily rusted. After talking to the customer it was concluded to replace the buttons to eliminate the remote as a possible issue. This was done and also the battery cable was replaced.
Fireplace Controller Testing Video
Remote Images
