Purpleline Remote Control Repair
Job Timeline (Ref 17412-20)
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All items are customer-owned devices sent to us for professional repair services.
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Purpleline Remote Repair Details
Manufacturer
Purpleline
Customer's Fault Description
When the remote was turned on by double pressing the on/off button, the LED light which normally displays on the remote did not illuminate. Battery was changed to new one, and the light came on briefly; the directional buttons were pressed to test, and the mover responded, but then one side continued to operate after the button was no longer pressed. The remote was turned off and the mover stopped, but remote will now not turn on again. (As an aside, when the remote initially did not work, I checked the battery connection, one of the wires to the battery was loose and I re-soldered this in). Hope you can help us as we had to cancel our caravan holiday over Easter- we need the mover to get the van off and on the drive. Thanks so much for any help you can give.
Remote Fixer Repair Response
This Caravan motor mover remote control arrived safely from Worcester and on testing was found to have erratic power button response.
This was due to a couple of the directional buttons being low in resistance (instead of open circuit). All directional buttons were replaced as well as the battery cable, when re-tested full functionality was restored.
Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.
