Job Timeline (Ref 17413-20)

A Timeline of this job can be seen below.

Arrived - 14-Apr-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 24-Apr-2023
Repair Engineer : Martin Smith
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Velux Integra KLR 200 Remote Repair Details

Manufacturer : Velux Integra

Model : KLR 200

Customers Fault Description : The unit does not come on despite having replacing with new batteries included in the unit sent to you. The unit was working fine approximately 3 weeks ago!

Remote Fixer Repair Response (see below) :

This Velux Wireless Remote Control for Flat Roof arrived safely from Harrow and on testing was confirmed to be dead.

This was found to be due to the battery terminals being loose.  The terminals were reworked which restored full functionality (see image) 

Remote Images