Job Timeline (Ref 17425-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 17-Apr-2023Remote Inspected
No Fault Found
Postage Payment Received
Returned - 27-Apr-2023
Repair Engineer : Martin Smith
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NOW TV Remote Repair Details
Manufacturer : NOW TV
Customers Fault Description : Tried new batteries
Tried reset button
Will not work
Tried to source a new one but seems it is obsolete
Remote Fixer Repair Response (see below) :
This Now box remote for use with TV arrived safely and on testing was foudn to be transmitting (it actually turned on our workshop TV).
It might be that the remote requires "pairing" with the receiver, details can be found here - https://help.nowtv.com/article/how-to-pair-your-smart-remote
If that fails to work you can get brand new replacement remotes at https://ebay.us/mGUe4C
Remote Images
