Job Timeline (Ref 17545-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 27-Apr-2023
Remote Inspected
No Fault Found
Postage Payment Received
Returned - 10-May-2023
Repair Engineer : Martin Smith
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Heki / dometic Remote Repair Details

Manufacturer : Heki / dometic

Customers Fault Description : No buttons working had the caravan 6 months light controls never worked roof buttons did now none working

Remote Fixer Repair Response (see below) :

This Remote control for roof and interior lights system arrived safely from Plymouth and on testing was found to be transmitting as per normal functionality.

It is possible that the remote requires "pairing" with the receiver - Instructions can be found at https://remotefixer.co.uk/heki4.pdf

Failing that it may be an issue with the skylight receiver itself. 


Remote Images

Heki / dometic  Remote Control - Front Image

Heki / dometic  Remote Control - Back Image