Velux Remote Control Repair

Job Timeline (Ref 18591-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Velux Remote Repair Details

Manufacturer
Velux
Customer's Fault Description
No power to remote even with new batteries
Remote Fixer Repair Response

This Window Remote control arrived safely and on inspection there is a "chip" in one corner o the case giving signs that the item has been dropped.

On testing the remote was confirmed to be dead.

A voltage test was carried out on the main PCB and all known test voltages were found to be present and correct. 

It was concluded that the issue is most likely with the display itself which is not available as a spare making a repair not possible.

A google search was carried out and replacement remotes can be found here - https://ebay.us/cYVcA6  - Please check with the seller for further details.

 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Velux  Remote Control - Front Image

Velux  Remote Control - Back Image