Celebrity Remote Control Repair
Job Timeline (Ref 18601-20)
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Celebrity Remote Repair Details
Manufacturer
Celebrity
Customer's Fault Description
The power light comes on, on remote when buttons are pressed but there is no movement in the chair. As a test, we have a single motor remote which is working on the other chair, and we tested the working remote on the chair with the remote not working, and the chair did work, so the remote I'm sending to you needs to be fixed if at all possible. I notice also that the connection into the remote pulls back and forward easily, maybe there is a disconnection here... Really hope you can help us and thank you. The Batch ID of the furniture is 1820 219874 702 DSCR-POI.
Remote Fixer Repair Response
This Electric Riser Dual Motor Remote control for an armchair arrived safely from Plumstead and on inspection was found to have internal cores open circuit within the cable.
A replacement straight cable was fitted (we cannot get the curly kind) and the resto the remote tested as ok.
Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.
