Job Timeline (Ref 18805-20)

A Timeline of this job can be seen below.

Arrived - 18-Sep-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Sep-2023
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Purple line Remote Repair Details

Manufacturer : Purple line

Customers Fault Description : Not pairing with controller No lights

Remote Fixer Repair Response (see below) :

This motor mover remote control arrived safely from Norwich and on testing was cofirmed to not respond to its double power button press.

This was due to the red LED being physically shattered.  A replacement was fitted as well as a replacement battery cable which then restored full functionality.  

Remote Images