Mertik Maxitrol Remote Control Repair

Job Timeline (Ref 19006-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Mertik Maxitrol Remote Repair Details

Manufacturer
Mertik Maxitrol
Customer's Fault Description
Down control button on handset not working Works great turning fire up but not down. Tried batteries but still not turning fire down.
Remote Fixer Repair Response

This Gas fire remote control and driver unit arrived safely from Newcastle and on testing the handset itself was not transmitting on the down channel.  This was ue to a faulty 40khz crystal.

The crystal in the remote control was replaced which restored full functionality.

No fault was found with the receiver BUT it does have signs of a battery leak, we therefore must notify that the best course of action is to have the receiver replaced as soon as possible (even though it is currently working).  The reason for this is that the receiver can develop such faults as missing channels and more importantly it can turn the heater on without intervention. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Mertik Maxitrol   Remote Control - Front Image

Mertik Maxitrol   Remote Control - Inside Image

Mertik Maxitrol   Remote Control - Back Image