Mertik Maxitrol Remote Control Repair

Job Timeline (Ref 19163-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Mertik Maxitrol Remote Repair Details

Manufacturer
Mertik Maxitrol
Customer's Fault Description
Just spoken to engineer. It’s dead, I have replaced the battery but still the red light on the top left does not come when pressing any of the buttons. Consequently the fire will not switch on remotely.
Remote Fixer Repair Response

This fireplace remote control arrived safely form Liverpool and on testing was confirmed to be dead.

This was due to a faulty regulator, the regulator and battery cable was replaced which restored full functionality.

Please note that when the battery is first inserted into this remote the first button press will be non functioning, this is normal and all following button presses will work as normal. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Mertik Maxitrol Remote Control - Front Image

Mertik Maxitrol Remote Control - Back Image