Job Timeline (Ref 19165-20)

A Timeline of this job can be seen below.

Arrived - 20-Oct-2023
Fault Diagnosed
Repair Engineer : Martin Smith
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RCS-01C Remote Repair Details

Manufacturer : RCS-01C

Customers Fault Description : Nothing works

Remote Fixer Repair Response (see below) :

This heater remote control arrived safely and on testing was confirmed to be dead, the Oscillator and IR LED were both replaced which sadly did not restore functionality.

This led to the conclusion that the main IC is at fault which on this remote is encased within black resin making a repair not possible.

There is a clone available which looks different but will work the heater.  Please head over to https://remoteshop.co.uk/shop/heater-fireplace-controls/rcs-clone/ view more details. 

A clone was supplied 

Remote Images