Job Timeline (Ref 19169-20)

A Timeline of this job can be seen below.

Arrived - 19-Oct-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Oct-2023
Repair Engineer : Martin Smith
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Glow Worm Remote Repair Details

Manufacturer : Glow Worm

Customers Fault Description : Thermostat no longer gives the correct reading on the display; it displays a hotter temperature than the room actually is eg stuck at 30c or higher therefore the combi thinks that the desired heating temperature has been reached and won’t turn the central heating on. Remote / Display works fine other than that.

Remote Fixer Repair Response (see below) :

This Boiler remote arrived safely and on testing was confirmed to give an erroneous temperature reading.

This was due to a faulty thermocouple, a replacement was fitted which restored full functionality. 

Remote Images