Job Timeline (Ref 19542-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 17-Nov-2023Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Dec-2023
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
Valor dream electric fire Remote Repair Details
Manufacturer : Valor
Model : dream electric fire
Customers Fault Description : Both buttons not working, tried changing batteries 3 times with known working batteries from another device.
Remote Fixer Repair Response (see below) :
This Dimplex remote control arrived safely from East Sussex and on adding batteries was found to be transmitting without any button being press.
This was due to the contacts of the rubber keypads decomposing and shorting the contacts (see image). The PCB was cleared of all contaminants and then replacement conductive pads glued under both buttons. This restored full functionality.
This remote was returned UGTEE APR 19th 2024, contamination over the button array was found, once cleaned up the remote worked as normal. Returned 19th Apr 2024
Remote Images
