Job Timeline (Ref 19557-20)

A Timeline of this job can be seen below.

Arrived - 15-Nov-2023
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Dec-2023
Repair Engineer : Martin Smith
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Glowworm Remote Repair Details

Manufacturer : Glowworm

Customers Fault Description : Temperature is stuck on 35°c no matter what room or how cold it is

Remote Fixer Repair Response (see below) :

This Boiler remote control arrived safely and on inspection the case was damaged at the bottom (See image), a replacement case cannot be supplied as spares are not available.

On testing the remote was confirmed to give an erroneous temperature lever at 35 degrees.

This was due to a faulty thermistor.  a replacement was fitted which restored full functionality. 

Remote Images