Arcam solo movie mk2 Remote Control Repair

Job Timeline (Ref 20591-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Arcam solo movie mk2 Remote Repair Details

Manufacturer
Arcam
Model
solo movie mk2
Customer's Fault Description
Purchased as an ex-display (as new) unit so have not had it in working condition. On insertion of batteries remote backlight lit. Volume up/ down power on /off worked. Successfully Went into program mode (to assign Panasonic TV) and entered a few numbers. Then remote became unresponsive. Batteries out/ in/change nothing helped. Tried again later and this time worked again for a short period time tried a factory reset but only certain random buttons responded. Then it died again. It is not the batteries as several were used and are still in use in current RC. thanks
Remote Fixer Repair Response

This ARC L112RC remote control arrived safely and on testing was found to not transmit a signal.

On opening there was corrosion in the print from a battery leak. 

The open circuits from the corrosion were reworked which restored full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Arcam solo movie mk2 Remote Control - Front Image

Arcam solo movie mk2 Remote Control - Back Image