Bose RC38T1-40 Remote Control Repair

Job Timeline (Ref 20594-20)

Item Returned to Customer
Item Arrived
Remote Inspected
No Fault Found
Postage Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Bose RC38T1-40 Remote Repair Details

Manufacturer
Bose
Model
RC38T1-40
Customer's Fault Description
the remote control has suddenly stopped communicating with the sound system none of the buttons work on the remote - not even on/off we now have to control from the sound system rather than using remote
Remote Fixer Repair Response

This Bose remote control arrived safely from Fittleworth and on testing was found to be transmitting on each button as per normal operation.

The control was opened to check for defects but no fault could be replicated.

The control was then tested randomly over a 3 day period with no fault being found.

It could be possible that the remote needs pairing again with the receiver, please consult the instruction manual for details.

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Bose RC38T1-40 Remote Control - Front Image

Bose RC38T1-40 Remote Control - Inside Image

Bose RC38T1-40 Remote Control - Back Image