Job Timeline (Ref 20598-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 12-Jan-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Feb-2024
Repair Engineer : Martin Smith
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Mertik Maxitrol G30-ZRHTT Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G30-ZRHTT
Customers Fault Description : No longer works. All batteries replaced (both remote & receiver). The remote screen is working, but it is not activating the receiver (it was working a day or so ago).
Remote Fixer Repair Response (see below) :
THis gas fireplace remote control arrived safely from the United States and on testing was found to not rtansmit a signal on any button press.
This was due to a faulty Ultrasonic Transducer. A replacement was fitted which restored full functionality.
Remote Images