Job Timeline (Ref 20606-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 03-Jan-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Jan-2024
Repair Engineer : Martin Smith
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Valor Remote Repair Details
Manufacturer : Valor
Customers Fault Description : The remote was dropped on the hearth and has now stopped working. No buttons appear to work. I've changed the batteries, but to no effect.
Remote Fixer Repair Response (see below) :
This Electric Fire Remote Control arrived safely from Sheffield and on testing was found to have a non functioning power button. This was due to a small crack in the carbon trace. THe trace was reworked which restored full functionality.
A clone was shipped 26th Jan 2024 as the original developed another issue.
Remote Images
