Job Timeline (Ref 20622-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 08-Jan-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 26-Jan-2024
Repair Engineer : Martin Smith
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Brilliant Ledge 22 Remote Repair Details
Manufacturer : Brilliant
Model : Ledge 22
Customers Fault Description : This controller flashes but does not ignite the fire. I do have the original but severed one of the 9v connectors to the battery so that requires a new snap connector soldered. to the circuit board. If send you both can you reprogram the one that doesn't work and solder a new snap connector to the other that still does work. I. can acquire a new snap connector if you need it.
Remote Fixer Repair Response (see below) :
This In built gas fire remote controller arrived safely from Sandford and on testing was found to be transmitting as per normal on each button press as per normal.
The code being transmitted was confirmed to be correct.
The remote was then tested randomly over a 2 day period without any issue being replicated.
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