Job Timeline (Ref 21023-20)

A Timeline of this job can be seen below.

Arrived - 15-Feb-2024
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Mar-2024
Repair Engineer : Martin Smith
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john Lewis JLHDA918 Remote Repair Details

Manufacturer : john Lewis

Model : JLHDA918

Customers Fault Description : I changed the battery and it was working fine but then stopped- I think it is a loose internal connection.

Remote Fixer Repair Response (see below) :

This Kitchen extractor hood arrived safely from Hertford and on inspection there was a split in the back and the spring terminal for the battery was extended.

This was forcing the battery upwards which was the cause of the split back, the terminal was reworked and the back case glued.

When a battery was then inserted full functionality was restored.  A Duracell battery will be supplied fitted on return. 

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