Job Timeline (Ref 21194-20)
No Fault Found
A Timeline of this job can be seen below.
Arrived - 04-Mar-2024Remote Inspected
No Fault Found
Awaiting Return Postage Payment
Repair Engineer : Martin Smith
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Dometic Remote Repair Details
Manufacturer : Dometic
Customers Fault Description : Not working
Remote Fixer Repair Response (see below) :
This Skylight remote control arrived safely from Market Harborough and on inspection was found to be transmitting on each button press as per normal operation. The remote was opened to check for defects but no issue could be replicated.
It may be that the remote needs programming with the receiver or it could be a problem with the skylights receiver itself.
This item has been classed as no fault found.
Instructions for pairing the remote with the skylight can be found here - Heki4-Plus--IO-16s.book (remotefixer.co.uk)
As per our sites service details all return postage fees are fixed at £6 - all items are return by Tracked methods to reduce the risk of loss or damage!
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