Mertik Maxitrol Remote Control Repair

Job Timeline (Ref 21333-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Mertik Maxitrol Remote Repair Details

Manufacturer
Mertik Maxitrol
Customer's Fault Description
Remote comes on with a nee battery, but the batter indicator will show half full and then quickly go down to 1 bar and flash as if it needs replacing. Remote was working even with this issue until a few days ago when now it has stopped communicating with the fireplace receiver. Remote still powers on though.
Remote Fixer Repair Response

This Fire Place Remote G6R-H4T16-DN arrived safely from London and on inspection the case was melted on one side, replacement cases are not available as spares.

On testing the voltage indicator was showing an erroneous reading.  This waws due to a faulty regulator, the regulator and battery cable were replaced which restored full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Mertik Maxitrol  Remote Control - Front Image

Mertik Maxitrol  Remote Control - Inside Image

Mertik Maxitrol  Remote Control - Second Inside Image

Mertik Maxitrol  Remote Control - Back Image