Job Timeline (Ref 21355-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 25-Mar-2024
Remote Inspected
No Fault Found
Postage Payment Received
Returned - 04-Apr-2024
Repair Engineer : Martin Smith
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E&P Caravan Levelling System Remote Repair Details

Manufacturer : E&P Caravan Levelling System

Customers Fault Description : After caravan being in storgae for 6 months the remote controller stopped working properly. Changed 9 volt battery (checked voltage of new battery and old battery both over 9v. Re- Paired remote controller to the main system sucessfully. After turning on the system the only buttons on the remote controller that work are: The Power On button and the offisde centre ram intermittently. The following LED's work correectly too. The centre green LED that represent a level caravan, The right centre ram LED, the Legs down warning LED and the withdraw front wheel LED. Page 16 of the manual identifies these as: 3, 4, 5, 13 and 15.

Remote Fixer Repair Response (see below) :

This Remote Control Handset for the E&P Levelling System arrived safely from Coventry and on testing was found to be transmitting on each button press as per normal. The remote was opened to check for defects but no issue could be replicated.


Remote Images

E&P Caravan Levelling System  Remote Control - Front Image

E&P Caravan Levelling System  Remote Control - Back Image