Job Timeline (Ref 21553-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 19-Apr-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-May-2024
Repair Engineer : Martin Smith
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Mertek Maxitrol G6R-H4T5 Remote Repair Details
Manufacturer : Mertek Maxitrol
Model : G6R-H4T5
Customers Fault Description : I noticed that the display was indicating a low battery which was replaced. After a short time the battery indicator again showed a low battery so I thought I’d used a faulty replacement battery. I changed the battery yet again and tested the voltage before fitting and the voltage was found to be 9V. Again after a short period and without using the remote to control the fire, the display was found to be blank. I tested the battery and it was down to 1.6V. It was then that I realised that the remote was draining the battery very quickly and must have a fault.
Remote Fixer Repair Response (see below) :
This gas fire remote controller arrived safely and on testing was found to have a faulty voltage regulator. The regulator and battery cable were both replaced which restored full functionality.
Remote Images
