Job Timeline (Ref 21577-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-May-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-May-2024
Repair Engineer : Martin Smith
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Sony Remote Repair Details
Manufacturer : Sony
Customers Fault Description : Springs rusted not working
Remote Fixer Repair Response (see below) :
This Sony AV system RM/ANP006 remote control arrived safely and on inspection was totally disassembled and missing its battery cover (this cannot be replaced).
The negative battery terminal was broken. A replacement terminal was fitted which restored full functionality.
Remote Images
