Job Timeline (Ref 21698-20)
Item Diagnosed
A Timeline of this job can be seen below.
Arrived - 20-May-2024Fault Diagnosed
Repair Engineer : Martin Smith
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Bang & Olufsen Beo4 Remote Repair Details
Manufacturer : Bang & Olufsen
Model : Beo4
Customers Fault Description : Works fine except that LCD screen has failed
Remote Fixer Repair Response (see below) :
This TV and Radio remote control arrived safely from Jersey and on testing was confirmed to have an erroneous display with signs of damage to the housing (see image), this is a sign that the remote was possible dropped causing damage to the screen internally.
The display was removed and the edge connections and silicone connector cleaned but the display fault remained. Unfortunately these displays are not available as spares. We did look through our scrap bins for a possible replacement but none could be found.
Due to the lack of parts a repair has not been possible in this case.
This item was disposed of as per the customers email request 5th Jun 2024
Remote Images
