Job Timeline (Ref 21706-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 09-May-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 28-May-2024
Repair Engineer : Martin Smith
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Valor Remote Repair Details
Manufacturer : Valor
Customers Fault Description : Unfortunately batteries corroded prior to this all buttons were Working
Remote Fixer Repair Response (see below) :
This Electric fire remote control arrived safely and on testing was found to be transmitting on each button press as per normal operation.
There was signs of a battery leak on the terminals, it is possible that there was contamination from the leak causing a temporary issue and the act of swapping the batteries out may have removed this issue.
The remote was tested over a 3 day period at random intervals with no problem being found.
The code being sent was confirmed to be correct on each button press.
This item has been classed as no fault found.
Remote Images
