Job Timeline (Ref 21973-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 14-Jun-2024
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Jul-2024
Repair Engineer : Martin Smith
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Velux WUR 101 5001 Remote Repair Details

Manufacturer : Velux

Model : WUR 101 5001

Customers Fault Description : The ‘up’ and the ‘down’ button have worked now and again for a while but now nothing is working.

Remote Fixer Repair Response (see below) :

This Window remote control arrived safely and on testing was found to have sluggish button response.

When opened the button pads / PCB were found to have a sticky contamination present.  The CPB and button pads were cleared of all contaminants which restored full functionality  


Remote Images

Velux WUR 101 5001 Remote Control - Front Image