Job Timeline (Ref 21974-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 14-Jun-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 05-Jul-2024
Repair Engineer : Martin Smith
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Gazco Remote Repair Details
Manufacturer : Gazco
Customers Fault Description : Not controling fire or fire display
Remote Fixer Repair Response (see below) :
This Gazco remote control arrived safely and on testing was found to be transmitting on all buttons as per normal operation. The codeset being transmitted was also confirmed to be correct for this model (see image).
The remote was tested over a 3 day period at random intervals with no fault bewing replicated.
The customer is to re-test the remote ensuring that a 12 Volt battery is used (there are other batteries that will physically fit which will not work)
If the remote is tested with a quality fully charged 12 volt battery then it may be the heaters receiver that is at fault.
Remote Images
