Job Timeline (Ref 22070-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Jun-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Jul-2024
Repair Engineer : Martin Smith
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Mertik Maxitrol G6R-H4T5 Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G6R-H4T5
Customers Fault Description : Remote control not working/will not ignite fire. Battery indicator icon on remote shows as empty despite several new replacement batteries being tried. Remote was supplied with fire when newly installed (Nov 2016)
Remote Fixer Repair Response (see below) :
This Valor Rocco HE gas fire remote control arrived safely and on testing was found to have an erroneous battery indicator and weak signal.
This was due to a faulty voltage regulator, once replaced full functionality was restored.
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