John Lewis Remote Control Repair

Job Timeline (Ref 22284-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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John Lewis Remote Repair Details

Manufacturer
John Lewis
Customer's Fault Description
Remote was dropped and fell apart - tried to put it back together but could not.
Remote Fixer Repair Response

This Ceiling cooker hood remote control arrived safely and on inspection was found to be totally dismantled and the case was warped from "melting"

The Positive battery terminals solder point was broken allowing the terminal to spin round away from the battery.

The terminal was re-soldered firmly back into position and then the remote re-assembled.  This restored full functionality. 

Unfortunately spare cases are not available meaning the case could not be replaced (the lack of spare cases is the reason we don't carry out cosmetic repairs).

The case was glued together to prevent it popping open easily again.  A Duracell battery will be supplied fitted on return.  Its important that when it is time to replace the battery to make a note of the batteries orientation.  The reason for this is that when a battery is inserted upside down it breaks the terminal and will pop open the case if forced.

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

John Lewis Remote Control - Front Image

John Lewis Remote Control - Inside Image