Job Timeline (Ref 22286-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Velux Integra KLR200 Remote Repair Details

Manufacturer : Velux Integra

Model : KLR200

Customers Fault Description : New batteries installed but screen flickers - seems like a loose connection. Behind right battery plastic sheet seems to have curved stopping battery from sitting flat. Same on both remotes.

Remote Fixer Repair Response (see below) :

These two Remotes for velux windows arrived safely and on testing both were stuck in a boot loop wit hthe logo flashing repeatedly.

One remote was hardware reset which restored ful funcitonality.

The second remote unfortunately is stil stuck in the boot loop and wont reset, this is a software issue which cannot be repaired.

The payment on this page is for the repair to one remote plus shipping. 

Remote Images