Job Timeline (Ref 22289-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 29-Jul-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 01-Aug-2024
Repair Engineer : Martin Smith
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John Lewis Remote Repair Details
Manufacturer : John Lewis
Customers Fault Description : The LED,s seem to flash but does not control the extract fan.
Remote Fixer Repair Response (see below) :
This Extractor Hood remote control arrived safely and on inspection the inserted battery was totally drained.
Once a charge battery was inserted the remote was found to be functioning as normal with a strong RF signal being present and the code set being transmitted being consistent with this model (see image).
The customer is to test the remote with a quality brand new battery on return (take care to ensure the battery is inserted correctly as these remotes are notorious for breaking when the battery is inserted upside down). If the remote does still not work its advised to try to "pair" the remote with the cooker hood again.
Remote Images
