Job Timeline (Ref 22292-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Jul-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Aug-2024
Repair Engineer : Martin Smith
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Panasonic Remote Repair Details
Manufacturer : Panasonic
Customers Fault Description : Frequently used buttons v.slow to work, i.e. Slow/Search (both directions), Play, Pause, Skip +60s, and a few others that are not so bad.
Remote Fixer Repair Response (see below) :
This Blu-Ray Disc Recorder (DMR-BWT1700) remote control arrived safely and on testing was confirmed to have some non functioning / sluggish buttons.
When opened this was found to be due to a large amount of contamination over the button array (see image). This was all cleared up and then the pads heat treated. This restored full functionality to all buttons.
Remote Images