Job Timeline (Ref 22317-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 14-Aug-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Aug-2024
Repair Engineer : Martin Smith
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Gutmann Remote Repair Details
Manufacturer : Gutmann
Customers Fault Description : Does not respond anymore
Remote Fixer Repair Response (see below) :
This Gutmann extractor remote control arrived safely from Switzerland and on testing was found to be dead.
On opening this was found to be due to a physically broken oscillator (see image).
The oscillator was replaced which restored full functionality.
Remote Images