Job Timeline (Ref 22388-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 08-Aug-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Aug-2024
Repair Engineer : Martin Smith
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Velux GGU/GGL Remote Repair Details
Manufacturer : Velux
Model : GGU/GGL
Customers Fault Description : Does not power on.
Remote Fixer Repair Response (see below) :
This window remote arrived safely and on testing was found to be dead. This was due to a SMD component breaking away from the PCB, when replaced this restored power. It was then found that some of the buttons were non responsive. This was due to contamination over the button array, this was all cleared which restored full functionality.
Remote Images