Job Timeline (Ref 22389-20)

A Timeline of this job can be seen below.

Remote Inspected
No Fault Found
Postage Payment Received
Returned
Repair Engineer : Martin Smith
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Samsung TV Remote Repair Details

Manufacturer : Samsung TV

Customers Fault Description : doesn't work.

Remote Fixer Repair Response (see below) :

This Samsing TV remote arrived safely and on testing was found to be transmitting on each button press.

It is likely that this remote needs to be "paired" with the TV again, details can be found here -  How To Connect Samsung Smart Remote to TV (New Method 2022) Pair Smart Voice Remote Control

Remote Images